FAQ

GIMIK is your go-to destination for quirky, unique, and downright hilarious products that you never knew you needed. Think of it like a treasure chest filled with bizarre, quirky and sometimes hilariously useful products. We believe in the power of fun-because why settle for ordinary when you can have extraordinary?

Just browse our delightful chaos, toss your must-have items in your cart, and follow the easy to follow checkout prompts. It's as easy as convincing your pet to do a trick...if your pet had a shopping addiction!

Absolutely! If you change your mind faster than you can say "oops" no worries, reach out to our team through our email address within 24 hours of your order and we promise to do our level best to help you out because we're all about second chances(unless it's your ex).

We accept all Major Payment Platforms and credit card payments as well. Be sure to follow appropriate prompts correctly and accurately at checkout. Credit or Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express. PayPal: You can use our PayPal Account to make purchases on our website for added convenience and security. Mobile Payment Services: Depending on your location, we may accept mobile payments such as Apple Pay, Shop Pay and Google Pay. Gift Card or Store Credit: If you have a gift card or store credit issued by us, you can use it to pay for your purchases. Please note that the availability of payment methods depends strictly on your specific location and the specific products you're purchasing. If you have any questions about payment or payment methods, please don't hesitate to contact our customer support team through our email.

We want you to be happy because that makes us happy and we're certain a lot of the times it's not you, it's us. Packages can be returned within 14 days of the order being placed. These 14 days begin once the order has been received. For items purchased in the sale, GIMIK does not offer the possibility of a refund. These items can only be exchanged for another item in the collection or be redeemed for store credit. Shipping costs are not refundable.

We offer worldwide shipping to every country in the world. Shipping times may however vary depending on client location.

We strive to process and ship orders promptly after placement. Once your order has been dispatched, you will receive an email notification containing tracking information. Upon receiving the dispatching email, you will find detailed tracking information to monitor the progress of your order. Simply use the provided tracking details to track your package through our delivery partners website.

The chances of you needing to make a return are super low but in the situation that you feel you may need to: Within 21 days of receiving your order, proceed to the returns link in your shipment email or drop us a message in the chat box available in the bottom left corner of your GIMIK homepage indicating that you want to exchange one or more products Our team will promptly provide you with return instructions. Follow the provided instructions to complete the return process.

Yes, Gimik offers international shipping to most countries around the world! We deliver worldwide through our trusted carriers including DHL, UPS, FEDEX and a host of local carriers. Please note that shipping times and rates may vary depending on your country. For more detailed information on international shipping policies, delivery times, and any applicable customs fees, please visit our Shipping Information page or contact our customer service team. We're here to ensure your shopping experience is as seamless as possible!

At Gimik, we understand the excitement of receiving your order quickly and efficiently. Our standard delivery time is typically between 3 to 7 business days. This timeframe allows us to ensure that each order is carefully processed, packed, and shipped to meet our high-quality standards. Please note that delivery times may vary slightly depending on your location and peak periods, such as holidays. We strive to fulfill your orders in excellent condition and at remarkable pace, and we appreciate your patience as we do so. For any urgent delivery needs or further assistance, feel free to contact our customer support team through the chat box in the bottom left corner of your GIMIK homepage.

Q: How do I redeem my gift card or voucher on GIMIK 1? A: Redeeming your gift card or voucher at GIMIK is a simple and straightforward process 1. Browse and Select: Visit our online store and browse through our wide range of products. Once you find an item you love, add it to your shopping cart. 2. View Cart: Click on the shopping cart icon to review your selected items. Make sure everything you want to purchase is in your cart. 3. Proceed to Checkout: Click on the "Checkout" button to move to the payment page. 4. Enter Gift Card Code: Locate the "Gift Card or Voucher Code" field on the checkout page. Carefully enter the code provided on your gift card or voucher. Double-check for any typos to ensure successful redemption. 5. Apply Code: Click the "Apply" button. The discount will be automatically calculated and deducted from your total purchase amount. 6. Complete Purchase: Continue with the checkout process. Enter your shipping details, choose your preferred shipping method, and complete the payment using any remaining balance, if necessary. 7. Confirmation: After completing the purchase, you'll receive a confirmation email with the details of your order. If you encounter any issues while redeeming your gift card or voucher, feel free to contact our customer support team for assistance.

If you realize the mistake shortly after placing your order, contact our customer support team immediately. The sooner you reach out, the better the chances of correcting the shipping address before the order is shipped. If you order has already been dispatched after processing and you're unable to update the address through our customer support team, contact the shipping carrier directly. Depending on the carrier's policies, you may be able to request a package redirection or rerouting to the correct address. This often involves an additional fee and is subject to carrier approval. To avoid similar issues in the future, double check your shipping address before finalizing your order. Ensure all the details, including apartment numbers, street names and postal/zip codes, are accurate.